Telecom Services - N/A, N/A, CA
Products: Hosted PBX Tech Support, [SIP Trunk], VOIP, FortiVoice, Avaya IP Office 500V2, Nortel, Norstar Meridian / BCM 50-400 Sales and Service Coaching and Training Data services.Repair and troubleshooting services of voice and data issues.Contracting services for both phone and computer network.Proven quality SIP Trunk/ VOIP reseller offering business lines and fax line.Acheivements: Sears Canada Bayshore system change over and training.Many successful system cutovers with no outages, issues or incidents. Proved disconnect signal issue after multiple reports to telephone company.Proved circuit impedance match issue after multiple reports to local telephone company.Successfully transferred 40,000 subscribers from downtown central office to new switching centre.Successful in proving multiple alarm issues where customers hear fax signal over their business lines.Repeatedly successful proving telephone facility service issues on subscriber lines.Successful in proving and repairing data transmission issues.Expertise in proving component faults in PBX, Audio and Data circuitry equipment.