Outsourcing/offshoring - Mandaluyong, Metro Manila, Philippines
TelePac Outsourcing, Inc. is a Philippine-based contact center and business process outsourcing (BPO) corporation that prides on building strategic partnerships with clients who require English speaking inbound customer service, outbound/sales support and back office processing services to deliver superior results in a very cost effective manner.Mission:To provide quality and reliable contact center solutions through the utilization of intelligent information systems.Vision:The world will be increasingly more reliant on contact center solutions such as telemarketing, support and outsourcing services. For these will serve as vital elements in business operations, processes and management, through the evolution of contact center technology and industry.Services:TelePac provides high quality performance solutions and increase the level of interest and engagement, which deliver an excellent customer experience and improved revenue generation. We offer clients and their customers a wide range of specialized solutions, including customer care, inbound sales, technical support and direct response sales services using of professionals for English-speaking customers. Our professionals are vastly trained to understand our clients' products and services and maximize the quality of every customer interaction, while generating incremental revenues for our clients by up-selling and cross-selling additional products and services.