Outsourcing/offshoring - Glen Burnie, Maryland, United States
TeleRep is a USA based Answering Service that offers 24/7/365 live operator support. For over 40 years we've been helping companies grow by taking overflow daytime calls and after-hours calls when your staff is not available.We work as a seamless extension of your staff, so callers always reach a live person.Part time - Full time - After hours - Overflow ... whenever you need support. Our operators can perform advanced call handling with custom built scripting tailored to your specific needs.We offer the following services/features:-Appointment scheduling-Bilingual Operators (English/Spanish/French)-Email Monitoring-Helpdesk/Tech Support-HVAC/Plumbing Dispatch-Intake specialists (attorney, home care, realty, etc)-Internet/Social Media Response (text/chat/email)-Order/Data Entry-24/7 Service (including all holidays!)Give us a call at 800-638-2000 and find out how we can help. Visit our website | www.telerep.com