Intrado, formerly West, is an innovative, cloud-based, global technology partner to clients around the world. Our automated solutions help healthcare organizations effectively activate and engage patients and members beyond the clinical setting and at key points across the care continuum. By providing innovative technology-enabled communications, Intrado helps you connect with healthcare consumers in meaningful and relevant ways, increasing engagement, building relationships, improving care quality, and driving revenue by optimizing the patient experience.

Patient Engagement Patient Management System Reminder Communications Patient Surveys Marketing Solutions Patient Satisfaction Health Risk Assessment Remote Monitoring On-Hold Messaging Website Design Patient Payments Disease Management Doctor Reviews Lab Results Online Reputation Management Patient Balance Notifications Interactive Patient Chat Real-Time Patient Reporting On-Demand Messaging HIPPA Compliance Software Information Technology and Services Enterprise Software Network Solutions Information Technology