The Answer Group (TAG)
Technology Consulting/Tech Services - N/A, N/A, us
The Answer Group (TAG) Employees
The Answer Group (TAG) Details
The Answer Group, Inc. is a U.S.-based provider of call center outsourcing services operating as TAG Support Company & U.S. Support Company. A commitment to quality & customer satisfaction has made TAG the outsource call center of choice for leading consumer and technology companies. We provide complete customer support solutions from a traditional 7x24x365 contact center to the most advanced virtual call center services. The Answer Group provides our partners the highest quality and customer satisfaction at the lowest-cost-per-incident for US-based customer support services. Consumer Products and Services (Tier-1 Support) Case management (Tier-2 and Tier-3 Support) Commercial and Top-Tier Customers Dealers, Retailers, and Configure-to-Order Parts and Service Dispatching New Product Releases Executive Line Calls Knowledge Base Development Welcome Center and Service Enrollment General Product Inquiries Consumer Products and Services (Non-Technical) Account Management and Billing Warranty Eligibility and Claims Cross-sell, Up-sell, Retention, and Win-Back Our long-term partnerships with highly respected U.S. companies are testimony to the superior level of service, strategic customer advantage, and cost effectiveness that we provide our Partners.
The Answer Group (TAG) Technologies
Hosting
Amazon AWS