The Customer Experience Company (CEC) is a leading strategic design, experience design, and digital implementation consultancy based in Sydney. Established in 2003, we bring deep expertise in customer experience to serve enterprise & private organisations, government agencies, and not-for-profits. We partner with aspirational leaders and organisations on their journey to design, develop and deliver better customer and employee experiences.

Website: http://www.customerexperience.com.au

Employees: 29

HQ: +61 2 8071 4550

Location: Sydney, New South Wales, AU

Revenue: $18.7 million

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The Customer Experience Company: Transforming Organizations for the Better In today's fast-paced and ever-changing world, organizations must constantly adapt to meet the evolving needs of their customers. This is where The Customer Experience Company (CEC) comes in, a leading management consulting firm that specializes in guiding organizations through large-scale transformations. With over 17 years of experience, CEC has established itself as a trusted partner for businesses looking to improve their customer experience and drive meaningful change. Located in Level 13 of Sydney, Australia, CEC boasts a dynamic team of experienced practitioners in design-thinking, empathetic research, strategy, tech-advisory, culture-change, and digital transformation. Their unique approach enables them to impact organizations by challenging, inspiring, and driving change that ultimately helps people thrive in a complex and changing world. With a strong presence on LinkedIn and a website that showcases their expertise, CEC is well-equipped to help businesses of all sizes achieve their goals. CEC's core skills are centered around service design, customer-centered design, customer centric culture change, omni-channel transformation, building organizational capabilities, customer insights, and business intelligence. They also offer expertise in digital transformation, design thinking, customer strategy, customer experience, and employee engagement. Their comprehensive approach ensures that businesses can deliver exceptional customer experiences that set them apart from the competition. The company's Managing Director, Raj Mendes, is a seasoned executive with a proven track record in management consulting. Under his leadership, CEC has established a strong reputation for delivering results that matter. With a team of 20-49 employees and a revenue range of $5-10 million, CEC is well-positioned to continue driving positive change in the industry. In conclusion, The Customer Experience Company is a trusted partner for businesses looking to transform their customer experience and drive meaningful change. With their dynamic team, comprehensive approach, and proven track record, they are well-equipped to help organizations thrive in today's fast-paced world.

CEC is a well-known consulting company that helps organizations go through big changes. They have been in business for over 17 years and have a team of highly experienced professionals who are experts in design thinking, understanding people's needs, creating strategies, advising on technology, and helping organizations change their culture. They use these skills to help organizations and their people succeed in a rapidly changing world.