The Customer Respect Group
Market Research - Newburyport, Massachusetts, United States
The Customer Respect Group Employees
The Customer Respect Group Details
The Customer Respect Group has been a trusted source of online benchmark data and strategic advice since 2003. We work primarily in financial services but have conducted work in telecommunications, education, government, and retail. We include MetLife, Verizon, Thrivent Financial, Mutual of Omaha as customers. Our social media publication has been distributed to over 400 organizations and our analysts are regular speakers at industry conferences. Over the past 14 years, our mission has always been to identify inconsistencies between the corporate online presence realities and customer expectations. Now with customers with greater control, the online experience can have a significant impact.
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