The First Word
Professional Training & Coaching - London, England, United Kingdom
The First Word Employees
The First Word Details
We're here to banish the blah, bull and bunkum from customer comms. We'll give your teams the hands-on help they need to ditch corporate speak and write with real personality.What we doWe help our clients banish the blah, bull and bunkum from their writing and replace it with real personality. Why we do itWhen you change words, you change your business in all kinds of positive ways. You create better relationships with your customers. You boost sales. You give your teams confidence. You even shape the kind of culture you want to see. Who we areWe're a close-knit team of expert copywriters, project managers and trainers. We help our clients with all kinds of business writing from tone of voice, marketing and internal comms to web writing, customer service and social media. We have lots of experience in regulated industries like finance and utilities, where we help our clients to explain complex messages clearly, build trust and treat customers fairly. Our clients include Aegon, Allianz, Barclaycard, Centrica, EDF Energy, Intercontinental Hotels Group, Yorkshire Water, RBS and Great Western Railway (GWR). Where we workWe're based in London but our team works wherever our clients need us, from Manchester to Mumbai – and beyond.
The First Word Technologies
Email Providers
Gmail
Load Balancers
Apache
CMS
WordPress.org
Fonts
Google Font API
Other
Mobile Friendly