Hospitality - , ,
The Hotel Evaluation Group is a company which core business is evaluate hotel services, based on several aspects of customer satisfaction.Included with this evaluation, we also understand all possible contacts with your hotel, like websites, printed communication and others. Things such as hotel design (customer satisfaction point of view), customer feedback forms and phone contacts are also evaluate.The final product is a list of services to be revised and possible action to be taken.Training is also available. We have independent consultants, with specific training and process to evaluate any hotel business.