The Retail Solution
Consumer Services - Mornington, Victoria, Australia
The Retail Solution Employees
Roger Simpson
Owner and CEO – Australia’s #1 Authority on Customer ROI in the Retail Industry
The Retail Solution Senior Management
Roger Simpson
Owner and CEO – Australia’s #1 Authority on Customer ROI in the Retail Industry
The Retail Solution Details
More than just a training company, we work with our clients to identify their gaps in service, sales and follow up processes. We then tailor a program that covers frontline staff, managers/owners and area managers. Our goal is to empower retailers to identify and focus on their gaps and have the ability to coach their team to an improved performance level. This results in a higher level of customer service, increased sales and a lift in team morale and at the same time to an increase in customer satisfaction. We have worked with a number of retailers in Australia and New Zealand, some for more than 10 years, which is testimony to our level of expertise and getting results for these clients. All of our clients have seen an increase in service and sales levels that is sustainable over the long term.
The Retail Solution Technologies
Load Balancers
Nginx
Customer Relationship Management
InfusionSoft
Other
Microsoft Office 365
Analytics and Tracking
Google Analytics
Online Video Platforms
YouTube