Hospitality - , ,
We provide clients with honest, forthright and jargon free advice. We only take on projects that we know we can deliver to standard, to time and to budget.We ensure that we do whatever we can to meet our clients needs; but we will always be honest about what that flexibility means in practice. If we believe amending the plan will compromise the project we will say so; if it decreases or increases the cost of the project we will say so; if we think it is a great idea that we wish we had thought of, we will say so!We provide clients with detailed proposals and with transparency on our proposed fees, as we believe our relationship with clients should be as open as possible. We remain independent at all times but want you to feel that we are part of your team. We work hard to achieve this balance.Providing clients true value for money is central to our values as this drives the project ROI. Services:Strategic Development: Market Analysis Gap Analysis Competitor Intelligence Performance Analysis Location Planning Scenario Planning Strategic/Business Plan Writing Business Process: Operational Effectiveness: Labour Modelling Initiative Management Project/Programme Management Implementation Internal Communication Restructuring M&A/Integration Recruitment & Retention Strategy Customer Experience Measurement: KPI/Dashboard Initiative Evaluation Cost Per HireCustomer Experience