Management Consulting - Nairobi, Nairobi County, Kenya
The Virtualink offers Virtual Administrative Assistance Services for start ups, small or medium businesses, solopreneurs and busy executives. We provide practical assistance in Administration so that our clients can focus on growing and developing their business. As business owners, sometimes we're so focused on delivering top quality products and services to our customers that our own admin and record keeping slips down the priority list. Let us lift that weight off your shoulders! From emails to contacts – all of the daily essentials, taken care of. Advancing technology means that you don't need to hire an administration professional to sit in your office. Below is a tiny list of tasks that a The Virtualink can carry out for you: - Email Management - Replying to your client's enquiries via email; - Data entry and contacts management; - Updating your social media accounts and replying to your customers; - Taking incoming calls and scheduling bookings; - Calendar management; - Customer Service (Voice & Web) - Post Event Followup - Online Research on places, products, services and subjects - Creation of manuals for Standard Operation Procedures - Set up and customization of a number of popular online applications such as CRMs (e.g. Zoho), Mail Chimp, Air BnB, Smugmug The Virtualink doesn't believe in making delegation of tasks complicated for our clients as we are in the business of saving our clients time so that they can work on their business rather than in it. We outline for you a step by step guide of how to get started working with us.