Retail - London, ENG, UK
OUR PRINCIPLES1. CUSTOMERS COME FIRSTCustomers are at the heart of our business. Every decision evolves from the customer perspective. We aim to delight and inspire by providing the very best service, the widest selection, the most flexibility, the highest quality and the best value. 2. WINNING THROUGH TEAMWORKWe work as a team in a sharing spirit of mutual respect, open and honest communication and support for each other.3. WE ARE A FAMILYWe provide a warm and friendly atmosphere where everyone is encouraged to contribute to the company's success. We invest in development, reward fairly and give everyone the opportunity to flourish. Everyone has a voice that is heard.4. INTEGRITY IN EVERYTHING WE DOWe will conduct ourselves at all times with integrity. We will put our reputation before profits. 5. TAKING OWNERSHIPWe empower everyone to seize the initiative, make things happen and solve problems. We encourage a can-do attitude and a sense of urgency.6. GOOD RELATIONSHIPS WITH OUR PARTNERSWe build long term mutually beneficial relationships with our suppliers and business partners. We will do what we say, honour our obligations and pay promptly.7.HARD WORK WITH A SMILEWhilst we take our work seriously, we have fun while we do it.8. CONTINUAL IMPROVEMENTWe are always looking for ways to improve and learn. We accept change as an essential part of our business. 9. FINANCIAL STRENGTHWe will manage our financial affairs prudently, be frugal with our costs, always hold cash and never use debt. Pledged monies needed to settle outstanding lists will always be held in a segregated account.10. HIGH STANDARDS WITH OCCASIONAL MISTAKESWe pursue excellence in all that we do. We also expect to make mistakes. 11. GOOD CITIZENSWe care about the world we live in and the communit
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