Management Consulting - Melbourne, N/A, AU
At thinkplayact we are driven by the belief that innovation and growth are ignited by bringing people and ideas together in the spirit of co-creation. We believe that when we place the customer at the centre of our strategic thinking and day-to-day decision making, innovation naturally happens.We work with you to map your vision for the future, design innovation initiatives and create customer-centric strategies that will lead to exceptional customer experiences and sustainable new growth. We help you do this by bringing together the world's leading innovation frameworks, methodologies and evidence-based practices.We offer specialist programs for superannuation funds, member-based organisations, tourism and the services sectorOur specialisations- Customer Experience- Customer Innovation- Blue Ocean Strategy- Culture and leadershipOur services- CX & Innovation Training (online)- Customer transformation projects (virtual or F2F) Customer research & insights- Customer journey & experience mapping- Customer persona development- Customer growth strategy- Consultancy & advisoryWe bring over 20 years experience in innovation and customer strategy. (thinkplayact is a subsidiary of Berg Consulting Group Pty Ltd)
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