Technology Consulting/Tech Services - London, London, UK
TOSHI was launched in 2017 by Sojin Lee, one of the founding members of Net-A-Porter, with the intention of providing the last mile solution for luxury retail brands. TOSHI brings in-store services directly to the customer, at a time and location that suits the customer best.• TOSHI bridges the online and offline experience today by providing an additional channel for brands to reach their customers at home, on demand.• TOSHI supports brands to humanise their online and retail experience by providing last mile to last meter service using their trained network of stylists.• TOSHI partners with brands to elevate their customer relationships, brand experience and drive customer loyalty via CRM opportunities• TOSHI drives key KPIs for brand partners, including higher revenues, increased AOVs, reduction in returns, qualitative and quantative data, etc.
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