Financial Services - New York, New York, United States
We provide advisory services in strategic and tactical management of operations, including Customer Experience Management, Third-Party Risk Management, Facility Management, and Business Continuity. Our strong team leadership, project management, technology enablement, and continuous improvement expertise produce workflows with a customer-centric focus to support business partners and customer needs. Skills and capabilities include:• Third-Party Risk Management (TPRM) | Vendor Management | Contract Negotiations• Customer Experience Management | Client & Executive Engagement | Operations Management | Contact Center Management & Technology• Business Continuity Program Guidance | Regulatory Compliance | Governance• Facilities Management | Construction Management Analytics and Automation|• Merger & Acquisition Due Diligence | Integration