Professional Training & Coaching - , ,
ANY organization, regardless of size or industry, deals with issues like turnover, not being able to "find good people," negativity/conflict among team members, difficulty working with generational differences and providing consistent, referral-building branding to the customers they serve. Training Fusion uses a suite of methods, including world-class training, validated assessment tools and extensive business expertise, to get a deeper insight into your organization, helping you define & tap into your team strengths & overcome costly challenges. The end result is a happier team, more engaged customers, reduction of staffing costs and increased revenues with a better corporate culture. Training Fusion takes complex business issues and delivers serious content in a fun & interactive way for a lasting, practical application.Exclusive to the trades, Training Fusion offers a unique alternative to traditional lecture-style class training as it infuses engaging activities, interesting venues, the female perspective and world-class expertise. The premise is simple - many technical team members (HVAC Technicians, Facilities Managers, Plumbers, Electricians, Kitchen & Bath Remodelers, etc.) are challenged with engaging customers, building rapport, creating value & credibility and unlocking their "sales" potential. Training Fusion offers sales & communication training that helps build a consistent, positive brand, more confidence, higher revenues and increased referrals. Plus, call takers get the added bonus of learning how to decrease customer stress, gather critical information and convert more calls to appointments!