Information Technology & Services - Colombo, Western Province, Sri Lanka
Trakee is a software as a service that helps service-based businesses build better customer relationships by promoting operational transparency.Satisfying the customers is a challenge that all businesses face. When customers are hidden from the operations, they are less likely to fully understand and appreciate the work going on behind the scenes, causing them to place a lower value on the product or service being offered.Operational transparency is the deliberate design of windows into and out of the organization's operations to help customers understand and appreciate the value being added. Witnessing the hidden work performed on their behalf makes customers more satisfied, more willing to pay, more loyal, and more tolerable to wait.Trakee Management is a cloud-based business software that provides an order management system for service-based businesses that also help them create a simple service tracking system for their customers to understand the works going on behind the scenes. Trakee Management also provides some additional features such as a digital billing system and customer management system for businesses. With Trakee, businesses can create an amazing experience for their customers that will result in overall business success.
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