Software - Summit Park, UT, US
Trendzact's products are designed to provide peace of mind to employers, while giving employees actionable feedback on how they can improve. Our Quality Assurance Monitoring platform automatically scores 100% of customer interactions, pulls actionable insights and provides coaching recommendations to agents and supervisors. Combining this with our Workspace Monitoring platform that ensures customer information remains secure through live webcam video feeds, keystroke logging and automated detection to workspace threats makes Trendzact the primary solution for "Work From Anywhere" employers. Trendzact is able to integrate with most CRMs and Phone Systems to make the user experience as easy as possible.
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