Tweed FS Group Ltd
Facilities Services - , Scotland, United Kingdom
Tweed FS Group Ltd Employees
Tweed FS Group Ltd Details
Tweed FS Group is an established Facilities Solutions company that can provide contract cleaning & associated soft FM services to businesses across Central Scotland.Tweed FS Group Ltd can offer a ‘one stop shop' service to our clients. An integrated facilities solution can often reduce costs whilst ensuring businesses only need to deal with one provider who will coordinate all the work for them allowing Owners, Building Managers, Managing Agents, Buyers and Surveyors to focus on the other aspects of their business. With over 10 years' experience in the services and FM industries, we understand the market in which we operate and have a full appreciation of client expectations. This experience has underpinned our company vision which is to provide:‘trusted, high quality tailored and professional facilities solutions first time, every time'.It is our mission to give all our customers the ‘hands on' level of support and customer care that clients expect from a trusted service partner. At Tweed FS Group we pride ourselves on the following:Our customer service ethic is central to what we do. We realise that once we have completed a job, it must be faultless for hand over. Whilst on any site we are acting as ambassadors for our clients and understand that their reputation may be at risk if we do not provide excellent levels of service. We are focused on delivering the best standards for our customers. We will complete regular periodic site visits and meet with our customers to ensure that they are completely satisfied with the work carried out.We encourage open and honest communication. We provide full briefings to our staff and specification packs to our customers so that all stakeholders know what our agreed expectations and commitments are.We are committed to attracting the best people. We only select those candidates who can demonstrate their experience, ability, attitude and conduct to perform to their best.We are an ethical business.
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