Hospitality - , ,
Having been involved in various aspects of the tourism and hospitality industries for more nearly 15 years, Jenn Houtby-Ferguson, CMP CMM has a solid understanding of the industry from both the hotelier side and the Destination Marketing Organization (DMO) side. Working Niagara, Ontario, Whitehorse, Yukon and Vancouver Island, British Columbia Jenn has spent the last 3 years as Director of Sales & Marketing for Tigh-Na-Mara Seaside Spa Resort & Conference Centre. In October 2007, Jenn launched Twist Consulting, with a key focus on tourism and the festivals & events sector in Canada. Primarily working in Canada's North; Jenn assists smaller destinations to develop their Meetings & Event programs, bringing suppliers, event planners and destinations together.Jenn has facilitated many workshops across Canada on a variety of topics from event planning to customer service to green meetings. Jenn attended the University of Waterloo, is a Certified Meeting Professional (CMP) and holds a Certificate in Meeting Management (CMM) designation. As one of less than 65 CMM in all of Canada, Jenn is the only CMM working in Northern Canada. In February 2010, Jenn completed MPI's Train the Trainer accreditation program.
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