- Manchester, England, United Kingdom
uber is a boutique customer loyalty, research and communications consultancy, working with retail, fashion, hair, beauty and luxury brands, to drive revenue through strategic customer loyalty activity & results based research. We pride ourselves on daring to be different: constantly challenging the norm, not afraid to go against the grain to deliver innovative customer loyalty and CRM strategy that we know will work for the brands we love.We are completely independent and offer expert advice without being restricted by technology. Our fresh eyes, innovative approach and experience in designing and running loyalty & CRM campaigns that work, gives us the edge in our market. We implement simple strategy that really makes a difference. Choosing the right solution to acquire new customers and retain existing ones is just the start - making it work requires experience like ours.SpecialtiesCustomer retention & loyaltyLoyalty programmesResearch & EngagementCustomer feedbackFocus groupsMarketing communications strategyBrand communicationsStrategic brand direction Partnership marketing Proposition evaluation and developmentCRM - Customer Relationship Management Company positioning and mission statements Process review and enhancementCoaching and development of teams
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