Leisure/Hospitality - N/A, N/A, UK
Uniglobe Double S Travel has been providing business travel services since 1983. Our affiliation with UNIGLOBE means that we have access to a huge range of services that many others are not large enough to offer. In March 2010 we were delighted to be awarded the coveted UNIGLOBE STAR Agency status, in recognition of our outstanding customer service record. Business sales and service excellence are assessed annually to rigorously reflect the dynamic needs and expectations of UNIGLOBE customers. The STAR Agency designation is awarded only to agencies which live up to the UNIGLOBE mission of "setting the standard" in the industry for professionalism and reliability.Our UNIGLOBE Service Standards are:-Professionalism. Our staff are certified travel professionals, every agent undergoes extensive customer service and quality assurnce training. -Travel Management Services. We can be relied upon to offer a complete range of Travel Management Services and Leisure Travel Services. -Communications. Clients are important to us, your telephone calls will be answered promptly and we will respond to every inquiry promptly. -Quality-Assured Reservations. Our reservations are subject to our multi-point quality assurance system for error free reservations. -Quality-Assured Documents. Our documents are 100% accurate and 'worry-free' because of our multi-point quality assurance system. -Best-fare Assurance. We are committed to researching all appropriate buying channels for 'best fares' including but not limited to GDS fares, web fares, private/contract fares, consolidator fares and UNIGLOBE network fares. -7/24 RescueLine is a service available for customer use 24 hours a day. Our services are available to all sizes of company - from sole-trader to multi-national corporations.We pride ourselves in having the latest technology and the best trained and friendliest travel staff in the business.
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