Human Resources - , England, United Kingdom
Tacit Knowledge Workshops.At Vedo we bring you closer to your customers.We are management consultants that are experts in employee development and organisational training. We specialise in helping your employees maximise their impact with your customers through our carefully crafted ‘tacit knowledge' workshops.Tacit knowledge is perhaps one of the most valuable assets for your employees. Learning the art of frontline customer engagement requires a delicate mix of business knowledge, people skills, corporate etiquette, intuition, memory, and quick, on-the-go thinking by your employees.Our team of dedicated experts have over 10 years of experience in studying organisational spaces and understanding the key components of what makes excellent emotional intelligence and good customer service.At Vedo we have developed an eye to spot tacit knowledge. Let us help you see it too.
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