Hospitality - Oslo, Oslo, Norway
"Our trademark will label our customers as a supplier of excellent service." Businesses are often focused on delivering "that little extra" which makes their brand different, but how do you transfer that passion to your employees? How can you ensure that genuine hospitality is distributed throughout all layers of the organization and with your trademark? VENIA is a service - and hospitality consultancy aiming to assist hospitality operations in developing and delivering Intelligent Service in their own language. We have developed a unique 3 stage program for hotel consulting and offer except service - and hospitality consulting, mystery shopping and quality assurance. We prefer to view ourselves as an outsourced training and quality assurance department which our clients decide the frequency of. In the initial stage of our projects, we pay a complimentary mystery shopping visit to our clients establishment. By the end, our clients are provided with an exclusive website where they can withdraw any information such as training manuals, tests and motivators related to the project. For more information, visit www.veniahospitality.com For contact, send an email to info@veniahospitality.com