Information Technology & Services - , ,
Business Strategy and Execution Services- Operational and Financial Process Automation (Zero Touch Maximization)- Product Design, System Architecture and Software Development- Exception Based Inventory Management System Design and Development- Forecasting- Automation Algorithms- Workforce Management (Labor Scheduling)- Analytics & Reporting- Domestic/International Purchasing Automation and Logistics- Program & Project Execution Leadership- Board Presentations and Monthly Business Reviews- Key Performance Indicators Design and Development- B2C Marketing Programs & Budget Development and Execution- Paid Search Optimization- Display Acquisition Marketing- Affiliate Marketing- Onsite Re-Engagement- Remarketing- Automated Upsell & Cross Sell Program Design- Cost Per Conversion, Cost Per New Customer Acquisition and Lifetime Value OptimizationKnowledge Management Strategy, Process Mapping, Reengineering and LEAN MethodologyKnowledge Management- Development of KM strategy, Evangelization, Training and Tooling- Documentation of Reusable Knowledge Assets - converting tacit to explicit knowledge- Creation of knowledge sets by forming Communities of Practice, Centre of excellence or SIG- Innovation and IP- Capturing lessons learnt thus mitigating future risks- Creation of roles, accountabilities, technologies and governance- Developing a Learning culture- Collaboration and Communication strategy- ChatBots, RPA readinessProcess• Process Mapping, Gap Analysis and Optimization - As per ITIL framework and LEAN methodology• Business Process Reengineering
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