Viable Resources
Telecom Services - Sarasota, Florida, US
Viable Resources Employees
Viable Resources Senior Management
Viable Resources Details
Viable Resources, Inc. is an implementation and professional services business with a particular expertise in contact center technologies. Optimization Viable Resources will work with your contact center to make certain that the technologies you already have deployed are implemented and optimized for peak performance. • Initiation and Planning • Definition of Requirements • Discovery • System Design and Documentation • Implementation and Testing • Cutover Support and Training Planning, Design and Integration Viable Resources can help with the planning, design and integration of new technologies for your contact centers. Engage us early so we can help you describe the benefits of all of the technologies available. • Expert Agent • Skills Based Routing • Virtual Call Routing • Computer Telephony Integration • Home Agent • IP Agent • Call Reporting Solutions • Call Recording • Mobility • Messaging Consulting Viable Resources can work with you to identify where you are today with the deployment and utilization of technologies in your contact centers. We will then work to create a Technology Roadmap aligned with your business strategies to take the contact center from where it is today to where it need to be in the future. • Business Strategies • Call Center Strategies • Existing Technology Review • Technology Roadmap
Viable Resources Technologies
Email Providers
Outlook
Other
Microsoft Office 365
Hosting
Amazon AWS