ViewPoint
Scientific Research - Coventry, ENG, UK
ViewPoint Details
Ask your people, in your spaces, about their experience.Turn their true thoughts & feelings, at the time of their experience, into actionable insights to transform your organisation.Capture simply, create extraordinary.Our unique smiley face surveys attract, engage, and encourage users to leave their feedback. This "in-the-moment" feedback yields higher accuracy and greater response rates. ViewPoint help you capture real-time feedback using innovative Touchscreen feedback technology. ViewPoint's smiley faces capture insightful and accurate feedback at the point of experience.ViewPoint helps many organizations internationally, including Amazon, Microsoft, P&G, Aldi, NHS, and Network Rail, to radically improve the quality of their services. Interactive feedback technology engages with consumers, patients, employees, and any other stakeholders, to understand their satisfaction or dissatisfaction with the experience they encountered. The market-leading ViewPoint CX platform uses powerful software through kiosks, tablets, online surveys, SMS surveys and other means of data capture, to collect feedback and transform it into actionable analysis that drives business strategy and service improvement. Founded in 2001, ViewPoint is renowned for their excellent customer service which keeps customers returning year after year. ViewPoint's head office is based in the UK, with regional offices located in Australia, Dubai, New Zealand, and the US.ViewPoint's Pulse feedback solution is a stylish feedback device that will tell you the ‘why' behind a single rating. Choose 2, 3, or more follow on questions and understand more about the experience. As flexible as it is functional, the Pulse can be floor standing, counter-top, or wall-mounted.
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