VIRTUCALL INC
Telecommunications - , ,
VIRTUCALL INC Employees
VIRTUCALL INC Details
Virtucall Inc. "VIRTUCALL" is a privately owned 100% Canadian, provider of business process outsourced services, providing managed solutions to leading edge organizations. VIRTUCALL provides a unique, holistic approach to outsourced contact management solutions. The Company blends state of the art telephony, computing, and software platforms with unique business and people processes to create advanced dedicated contact centres. VIRTUCALL enables its clients and their end-users to leverage both traditional voice and emerging Internet contact centre services to increase customer loyalty, satisfaction and profitability with optimized performance. The company has been in business over 4 years, focusing currently on the Canadian Newspaper acquisition and retention business. Other business lines include medical patient management (acquisition and retention as well as surveys)., retail surveys, B2B as well as retail. To date VIRTUCALL has invested approximately 1 Million dollars in the contact centre business and is currently expanding again. Current locations are in Toronto and Barrie Ontario which maintains 200 automated stations with trained agents generating over 30 million outbound calls per year, specializing in acquiring new customers.
