Information Technology & Services - Halton Hills, Ontario, Canada
Platform needs - VoC, CX, EX, Text AnalyticsVOICEtech.ca - providing affordable systems and program design for all your Employee and Customer Experience, Voice of Customer, and Research needs.We will help you implement:- Customer Experience system and process- Employee Experience system and process- Research system and process- Research Community system and process- Text Analytics system and process (Emotional and Contextual/Sentiment/Actionable)We will also provide assistance in determining additional technologies you require to collect, analyze, report and action your customer Journeys.Improved INSIGHTS lead to Improved LOYALTY