VSTAT & Associates Inc.
Management Consulting - Ottawa, Ontario, Canada
VSTAT & Associates Inc. Employees
VSTAT & Associates Inc. Details
Consulting firm delivering performance based evaluation services and statistical analysis to enhance customer satisfaction & policy effectiveness. Deliverables: CSAT, ESAT, WEB surveys, S/W stats analysis, critical success factors & predictive models.Evaluation Services: Policy Analysis Program Evaluation, Performance Indicator Strategy, Strategic Program Evaluation Plans, RMAF Strategic Business Positioning / Change Management / Risk Management Business Process TransformationStatistical Consulting Expertise in implementing web surveys using focus groups and six phase Proprietary VSTAT Methodology.Demonstrated meaningful analysis using state of the art analytical tools (SAS statistical software packages) Multivariate analysis and PCA (Principal Component Analysis) to isolate dimensions of relevance. Ability to generated powerful predictive models using MLR (Multiple Logistic Regression) to isolate key success factors. Empowered clients with business intelligence systems to facilitate important budgetary decisions (up to $10M MKIS) based on recommendations from VSTAT Customer Satisfaction Surveys. WEB Survey Design / Web analytics and intelligent on-line surveys (Customer Satisfaction, Policy Effectiveness)Financed in part by OSEB Grant: Ontario Provincial Government Self-Employment Benefits Program.
