Wicker Furniture CO., LTD.
Furniture - Hangzhou, Zhejiang, China
Wicker Furniture CO., LTD. Employees
Wicker Furniture CO., LTD. Details
Wicker Furniture specializes in providing outdoor furniture solutions for wholesalers, distributors, and contractors, helping them win more clients by designing & manufacturing wicker furniture.Our product covers rattan sofas, chairs, and tables used in gardens, swimming pools, beaches, etc.Our main markets are the US and Western Europe. We are currently exploring other markets and would like to welcome you as our local partner.To ensure that the customer gets what they came for, we have the highest standards in place from design ability and delivery management to complete quality assurance. That's why 50% of our clients continue to work with us for more than 5 years. So how did we do it?► Our service team is very professional, with strong selection, recommendation, and service capabilities.► We have a team with an average of more than 5 years of industry experience in design and new product development. We launch more than 20 new products every year and assist our clients in marketing their products and providing promotional documents. Through the continuous introduction of new products, we help customers quickly capture the market.► We have strict control over the quality and delivery of our products.In terms of quality control, we have a strict screening and evaluation process for parts and suppliers. In addition, we have a strict raw material inspection, production process inspection, finished product inspection, and pre-shipment inspection process.► Our inspectors are stationed at our suppliers to ensure the parts manufacturing process's quality and guarantee the customer's delivery date. Over the past ten years, the on-time delivery rate has reached 98%. The majority of customers are unanimously approved.► We provide a perfect after-sales service system. Our customer complaint rate is less than 1%. And our customer complaint resolution rate was 100%.We will be your most reliable backing!
