Management Consulting - Southport, England, United Kingdom
Do you need a new customer service strategy to support your customers' digital expectations? Are you looking to deliver a transformation to the customer journey? Do you need help creating the right strategic partnership to support your customer service ambitions? Over the past 13 years I have established a track record for designing, developing and leading customer service operations with an increasing focus on solutions that support the digital customer journey. With experience across the public and private sectors and creating and developing strategic partnerships to deliver the right solutions I bring a wealth of experience to help support clients and/or suppliers in developing the right solutions to deliver the experiences that today's customers expect.