Leisure/Hospitality - Houston, TX, US
WrightChat answers and schedules the new patient phone calls that your practice misses. We are not a call center but rather an extension of your team. The new patient phone calls you miss roll over to our agents who then answer the phone call as if they were sitting at your front desk. Our agents remotely access your management software and schedule the new patient according to your office protocols. This all occurs in a seamless fashion without the new patient ever knowing. Our agents are rigorously trained in customer service, hospitality, sales and more to ensure the calls we answer for you also offer an impeccable experience for the new patient. In the end, it is a win-win situation. The experience improves for the new patients calling your office and your practice grows while reducing costs. Easy, streamlined and completely turn-key. We look forward to you joining the WrightChat family and finding out why our client retention remains at a record breaking 98.5% level.
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