Writing & Editing - San Francisco, California, United States
As an experienced instructional design and technical writing consultant, I help users thrive amidst change with process-based training and performance support materials targeted to each user's role and aligned with the organization's end-to-end business process. Clients typically hire me when they are implementing changes to their systems and business processes. They come back, in some cases multiple times, because I produce high-quality deliverables, work quickly, and use SME time efficiently. I prize collaboration and enjoy working with all kinds of people. I particularly appreciate opportunities to work hand-in-hand with other change management and HR professionals.I love writing and I value people! My satisfaction comes from helping people at all levels gain the knowledge and skills they need to be successful. When employees succeed, customers are better served and the entire organization reaps the benefit of its strategic initiatives.
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