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Connect9 is an e-Commerce platform, catering both to people who can avail the services themselves (Do it Yourself (DIY) group) and also through multiple service modes like – 180,000 Cyber cafés/ 77,000 CSC's, telephones and other ICT devices.This platform provides both virtual as well as physical support to a person to purchase things online, overcoming challenges of literacy, language, payment issues and security concerns. It is the state-of-the-art e-Commerce platform facilitating all e-Commerce and e-Governance services where all the features be it search, compare, customized deals etc would be available. All types of product verticals and services available from this platform both from individual companies to aggregators and offered through multi-channels and in most vernacular languages.