Xceltrait Inc

Technology Consulting/Tech Services - Naperville, IL, US

Xceltrait Inc Details

Xceltrait Inc. is a premier IT company delivering cutting edge and effective ServiceNow based IT Service Management, Customer Service Management, platform based product development and Staff Augmentation solutions to a diverse client base. We provide expertise, leadership, and knowledge in the following areas:IT Service ManagementWe deliver ITSM processes based on ITIL ® with the use of pre-defined and proven process configurations for core ServiceNow modules including: Incident, Problem, Change Management Knowledge Base Service Catalog CMDB Self Service PortalsCustomer Service ManagementWe provide ServiceNow based Customer Service Management (CSM) solutions including configuration of: Customer and Consumer Service Portals ServiceNow Communities Managing brand risk on Social Media Channels (Xceltrait's custom solution) Remote Development and Administration SupportXceltrait, through multiple combinations of offsite and / or offshore resources can assist with remediation / development and administration of your ServiceNow instanceStaff AugmentationWe offers expert IT staff augmentation services across a variety of IT skillsets XcelSocial 1.1, our Now platform based app is certified and available on the ServiceNow app store! XcelSocial is a natively integrated tool for ServiceNow that helps proactively capture and manage customer issues from social media platform.

Xceltrait Inc logo, Xceltrait Inc contact details
Website: xceltrait.com
Employees: 100 - 249
HQ: 630-851-8947
Location: Naperville, IL, US
Revenue: 2.5 - 5 Million
Mobile/ Application Development Web Development Cloud Computing IT Infrastructure Support Training/ E-Learning IT Consulting & Staffing IT Service Management Project Management IT Consulting & Staff Augmentation ServiceNow ITSM IT Consulting & Staff Augmentation Customer Service Management ServiceNow app creation Application Development Self Service Portals Now paltform based product development B2B Technology Consulting/Tech Services Information Technology and Services Computer Hardware Software Information Technology
Xceltrait Inc Technologies
Content Delivery Networks

CloudFlare CDN

CMS

WordPress.org

Fonts

Google Font API

Hosting

CloudFlare Hosting

CSS and JavaScript Libraries

Bootstrap Framework

Other

Mobile Friendly

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