Information Technology & Services - Chicago, Illinois, United States
Xpedition is an ecosystem of experience management information. Executives are struggling to see real results from their customer experience, employee engagement and marketing strategies and digital transformation investments. In a recent Xpedition study, 72% of CX leaders indicated substantial concern with ability to get the organization to change the way it operates in order to achieve success. The critical missing piece is a customer-centric culture that motivates the right team-based behaviors that directly impact customer outcomes.
Outlook
Zoho CRM
Typekit
Shutterstock