Yaun Company Inc
Specialty - Liberty, NY, US
Yaun Company Inc Employees
Yaun Company Inc Senior Management
Yaun Company Inc Details
The company was founded on the drive and abilities of our founder R.D. Yaun. Mr. Yaun pioneered a new technology "oil burning equipment" in his starting years and built his business on superior service and customer satisfaction. In those days, it was not an easy task, as oil burners were not as trouble free as those of today. Many hours, sometimes days, were spent on the set up and trouble shooting of these new systems.This new technology was not broadly accepted either. In the railroad towns, his customers were threatened with bodily harm or loss of jobs if "one of those contraptions" was installed. Remember their main income was from the transporting of coal. The railroads weren't above the use of threats to keep things as they were.Over the years, the company grew and more people were added to the payroll. In 1960, R.H. "Rich" Yaun assumed the President's post and a change in the method of management styles took place. R.H. realized that if the company was to continue to grow, it would not be by his efforts and style alone, but it would have to be a team effort. He knew the success of the company would be based on its ability to develop and train its personnel from the inside. Opportunity for advancement would be given to those who produced and got the job done. His job was to train and develop his people.These ideas were not accepted readily by customers then, either. Customers who were able to do business on a personal basis with the owners of other supply houses felt that he was ignoring them or did not want their business. These were hard years for him, as customers were prompt to point out weaknesses of his people and compare his service and philosophy to those of the competition. Today Yaun Co. Inc. uses digital inventory management throughout its multiple locations promoting and selling Business to Business Plumbing, HVAC and Electric Supplies while still operating a sheet metal shop which has been active since the 1950's.
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