Information Technology & Services - Folkestone, England, United Kingdom
Youcall-it.com was founded in 2010 to put transparency back into the IT Service industry. Our systems link support companies globally directly with the client and the customer to deliver IT service and support as it should be. The Portal is packed with service delivery tools as well as services to overcome Translation issues, logistics, service and projects. Our clients build and manage their own IT support networks through our systems, giving them back the control. The Portal is a cloud based and allows users from around the world to create relationships and deliver services and IT support though the connected, verified service partners. Our Portal is fully armed with a whole host of other tools such as our bespoke chat application which allows for direct support for engineers around the world and comes with integrated translation.We provide a whole host of IT related services. From hardware support, projects, IMAC's and relationship creation, bespoke translation tools, due diligence checks on business, Logistics management and global project delivery tools. Our business internal chat solution which works like email and means your teams and departments are always connected in a live environment. If you have multiple locations we really can make an impact to the way your business works. Our portal means that global business can be delivered from one system, with our partners all working from the same system. It is a truly unified system for the global client base.New: We have introduced an extension within the YCI platform to facilitate Covid 19 contact tracing (on request). Unsurprisingly we have seen an increase in the amount of customers wishing to use this as standard on all calls.
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