Management Consulting - Sydney, New South Wales, Australia
Yvette Mihelic CX Strategy Consulting provides specialised and expert advice to organisations looking to transform their business performance leveraging customer experience. Yvette has extensive CX strategy design experience across industry and sector providing an innovative and unique approach to solving business problems in a collaborative and future-driven approach.She utilises a blend of current state analysis and research to co-create with clients the best pathway to success.Using Lean /Six Sigma and Human Centred Design methodology, Yvette can assist with remediation and transformation, through to start up's of new products and services, or holistic organisations.Her expertise has been sought globally and she has presented thoughtful and insightful pieces for forums and summits across a wide range of topics - all centred around strategy design, development and implementation.