ZapdeskBPO
Outsourcing/offshoring - Irving, Texas, United States
ZapdeskBPO Details
Zapdesk, Inc. is a software powered solution provider serving the Title & Mortgage Industries across the US. Zapdesk is led by industry veterans and operations teams that provide focused expertise and execution. Coupled with an unrivaled combination of solutions and services, we surpass the expectations of our clients and their end customers. We deliver high quality at competitive costs and a proven ‘customer-first' culture that is geared for client success. Zapdesk operates from Irving, Texas, with secure and fully equipped delivery centers at Pune and Bangalore in India.Zapdesk is manned by seasoned professionals with extensive experience in global, geographically dispersed organizations. With exposure to best practices at strategic and tactical levels, Zapdesk has built a unique, culture driven organization that guarantees client success across areas of need. The Zapdesk model caters singularly to the business aspirations of our clients, whether clients require trained experts, improved cost efficiencies, staffing flexibility (quick ramp up/ramp down), improvements to quality levels or compliances, the ability to prioritize core business functions, refined process workflows, or managed risk and continuity.Flexible, Scalable and Mapped to Process:• Zapdesk works as an extension of the onshore customer• Pre-transition consulting workshops remove risks/challenges within client processes to be moved• Flexible staff scale up and scale down for volume spikes, remediation projects and backlogs• Cost arbitrage through international delivery centersTransaction Pricing and Gain Share:• Transaction pricing/ reduction of volume fluctuation cost• Faster ROI and Lower CapEx• Gain share and outcome-based modelsReengineering & Built-to-Spec Software Automation:• Customize software-powered products, processes & solutions• Modify, improve and automate any rules based transaction workflow• Award-winning software consulting Centre of Excellence
