Management Consulting - Denver, Colorado, United States
A successful Customer Experience strategy has four characteristics:- Alignment with your corporate strategy- A dynamic and meaningful VoC program- Truly Customer-centric culture, and- Resources to leverage the previous three things through Process ImprovementBuilding a CX program is a Journey. No matter where you are in that quest, give me a call if you could use a partner with experience and knowledge in Process Engineering and Customer Experience.
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