Information Technology & Services - Bengaluru, Karnataka, India
ZeroZam is an app and an enterprise platform which takes your waiting room virtual. Your customers can join a virtual queue online using their mobile phone or WhatsApp. The queue management system features learning algorithms process several data points to provide an accurate forecasted wait time for each customer.This is of-course a need of the hour due to social distancing but has a much larger value proposition: - Eliminate Long Lines & Reduce Walkaways- Reduce Customer Complaints- Boost Staff Productivity & Operational Efficiencies- Gain Valuable Insights with Tracking & Reporting- Enhance Communication & Customer EngagementDue to COVID Healthcare is the obvious choice but we are currently expanding our footprint to Retail, Banking, Hospitality and Government among others.