ITech Solutions Company is a premier IT solutions service provider company in Somaliland. The company was established by a group of Somaliland IT technicians in 2010 to provide information technology related solutions for organisations in Somaliland. We are a profit making young entrepreneurs' organisation with a long term strategic intent in promoting sustainable productivity of IT related solutions to organisations in Somaliland. The company is registered locally and its main work generally involves the provision of information technology related solutions services. VISION To be client centric, technology driven, people focused, adaptive, innovative and creative in our approach for attaining excellence and promoting profitability for our clients and ourselves by providing best IT services and solutions in a symbiotic manner. MISSION To be the admired organization of choice with integrity and honesty, ethical in its conduct, professional in its approach, complete dedication and providing cost effective, world-class solutions that satisfy the needs of our customers, surpassing their expectations, insuring their interest and enhancing revenues in a symbiotic manner. OBJECTIVES The main objectives of ITech is to offer reliable and effective technology solutions services to the clients through commitment to excellence, on time delivery, prompt after sales support to ensure highest customer satisfaction by adhering to quality standards and latest technologies at reasonable prices through continued improvement. To achieve 100% Customer Satisfaction. To deliver at least 90% orders on time. To achieve zero '0' error delivery. To provide at least 16 hours of training to staff every year.