Academy Director at Metier Customer Service Academy - Nieuwegein, Utrecht, Netherlands
Customer Service Academy: the training suite for excellent customer service.Metier Customer Service Academy (CSA) offers a complete training programme for all customer service employees. The CSA portfolio consists of six products that exist on the following three axes:- Target group: from agent to teamleader and coach- Method: from Blended Learning to fully online (e-learning)- Development: from ready-made to fully customizedCSA ensures ongoing professional development for all your customer service staff and fully equips them with the necessary skills and knowledge. This saves your company training hours, while continuously investing in the development and quality of your employees - at no extra cost. The result: more dedicated and thoroughly trained employees, without the need for additional training hours.