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Numr Research
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Numr CXM makes each and every customer the centre of your universe. Using a blend or artificial intelligence (AI) and data scientists, we empower your organization to make customer focused decisions that directly impact your Earned Growth Rate.We put up listening posts across various sources like your brand (competitive landscape), touchpoint (e.g. Sales, Support, Delivery etc.), social media, digital assets (website, app) and partner network (vendors, channels). Using this we build up unique profiles for each of your customer and help you strategies exactly where you need to invest to get the biggest ROI. Analysing millions of interactions using the best if AI we are able to offer you targeted action plans for individual customers that will result in an exponential impact on your earned growth rate.