Ahmed Elkateb's Contact Details

Ahmed Elkateb's Company Details

Mobinil Contact Services

, , • 47 Employees
Outsourcing/offshoring

Orange Contact Services (OCS) Best Customer Experience CompetencesThrough a joint effort between Orange Egypt Departments, OCS is committed to deliver exceptional customer service through its full-fledged contact center outsourcing services. We strive to provide high-quality service relying on years of experience in delivering the best service to its clients and on link know-how in the field.OCS is an outsourcing provider act like your business process outsourcing (BPO) partner. provides business with a full-fledge services through a unique Effortless customer experience, designing and integrating the best technology solutions, being a desired employer, creating value and long term engagement for our customers . OCS responds to customer's inquiries and solves customer problems, maintaining high customer satisfaction rates through hiring the best in class staff to insure highest performance and service level.OUR VISION"To become the trusted outsourcing partner for our clients across EMEA region " OUR Value Proposition"The biggest range of outsourcing Services tailored to suit customer needs". At OCS we believe that creating a consistent effortless experience for customers is our goal, using high end technology and the best calibers is one of our points of strength. Through the past years we built the know-how and experience in delivering a consistent service to our clients.OCS Provides a variety of contact center services that enhance your day to day operations and performance in the various business processes in your organization. • Customer Support ,Inbound/ Outbound • Technical Support with Different levels• Multi Channel Social Media/Email /Chat• CRM Development and Systems Integrations • One stop Shop Mobility/Data Center/ Connectivity• Back office SupportGet More Details : ocs.orange.eg