Akash Agrawal's Contact Details

Akash Agrawal's Company Details

BillFree Labs

Noida, Uttar Pradesh, India • 11 - 50 Employees
Information Technology and Services

BillFree Labs help retailers bring the store operations back in post COVID era at rapid speed by enabling contactless transaction at billing counter using existing systems and software.Our innovative process creates a digital channel between the brand and the customer by providing him a private, personal, contactless, untouched environment to maintain personal hygiene, and safety.Our digital channel makes the entire transaction contactless at the billing counter with the following features1. No paper bill2. No currency note exchange3. No credit/debit card handling4. No PIN entry on the credit card machine 5. No need to touch anything on the billing counter6. No need to touch any common kiosk/screen for CX sharingCOVID pandemic and the lockdown will forever change the way businesses function and consumers behave. Customer preference, buying behaviour, mindset, expectations have changed dramatically. In the post COVID era, brands need to stay closer to the customers, they need to listen to them more than ever before. BillFree can help brands unlearn and relearn about the customers. elevate their digital strategy, and redefine the way they engage with the customer. Leveraging the customer visit in the store to create a digital connect and generate actionable insights, improve CuSat (Customer Satisfaction), and NPS (Net Promoter Score)