VIRTUAL IMPACT provides "Social media networking" as a process outsourcing, and creates an Impact on both, your external customers as well as the internal customers by effective use of Virtual Media - a. For External customers – · Providing continuous engagement on the web to attract traffic to your products, · Managing PR by addressing positive and negative reactions on the web, and · Providing regular & valuable analysis to you on the profile of your customers visiting and transacting on your websites. b. For Internal customers – · Providing an interactive platform for community interaction with your colleagues/families. · Providing HR Management services like e-learning, intranet services, Company news/e-magazine, Performance Management, etc. · Providing e-commerce services like payroll, IT returns filing, investment and insurance related services.